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Information we collect online

Whenever you shop at WarmFloorCenter.com, we will ask for you name, billing / shipping address, contact phone number, e-mail and other information required to process and ship your order. Information such as credit card type and number, cardholder’s name, expiration date and security code is used for billing purposes. Information such as address, recipient’s name and telephone number is used for shipping purposes to assure prompt delivery of your order. E-mail and telephone number are used for billing and shipping notifications, as well as for communication regarding your order. 

For convenience and future shopping, you may choose to open an account at WarmFloorCenter.com. In order to open an account, we will ask you to provide us with your e-mail and designate a password for your account. Doing so will allow you to track your current orders and view your order history as well as to change shipping / billing preferences.

 

As a part of our commitment to our customer’s security, we do not store any kind of credit card information on file.

 

 

How we use the information you provide

The information you provide WarmFloorCenter.com with, may be used for the following purposes:

· Bill your credit card for the orders you place with us.

· Ship your order to the address you provide.

· Communicate with you regarding your orders and respond to questions.

· Check shipping / payment status of the order.

· Create on online account at WarmFloorCenter.com.

 

 

How we protect your personal information

Transactions on WarmFloorCenter.com are protected with up to 256-bit Secure Sockets Layer encryption. The SSL Certificate is provided by GoGaddy.com and can be verified by clicking on the seal at the bottom on the page. Each and every time you do business with us, you can be certain your personal information is safe.

 

 

Third-party information sharing

When you checkout at WarmFloorCenter.com, your credit card information and order total is submitted to the credit card processing company, to verify and authorize your purchase and to process your order. Your contact information, such as address, name, telephone and e-mail are shared with shipping carriers (FedEx, USPS) for automatic shipping notifications and delivery confirmation. We do not share your personal information with any other third parties.